We build web applications around a specific team or process: tools that capture, manage and report on the information you rely on, made for the way you actually do things.
Simple forms that get the right information, first time.
One trusted place for everything, instead of a dozen spreadsheets.
Reports that are ready when you need them, not a week later.
Most teams have a process or two that's outgrown the tools it runs on: a spreadsheet, a trail of emails, a system that's had its day. That's where we come in.
Only one person really understands it, and everyone's nervous about breaking it.
Emails, forms and shared folders, all slightly out of step with each other.
And by the time they're done, someone wants them cut a different way.
It's done the job for years, but support is drying up and changes are getting harder to make.
You don't need to be technical to work with us. Here's what you can expect, with a little of what's going on underneath, if you're curious.
Built around your process and your terminology. No forcing your team into someone else's idea of how things should be done.
Hosted in leading cloud data centres and protected at every step, with access limited to the people who need it.
Checked as it's entered, so mistakes are caught early, and you can always see who changed what, and when.
Bring in existing spreadsheets, pull from corporate systems, and get data back out in the formats people already use.
Dashboards and reports that answer the questions your managers actually ask, always up to date.
We look after what we build and adapt it as your needs change, so it doesn't become tomorrow's problem spreadsheet.
A few examples. Much of our work is confidential, so some names and details have been changed to protect privacy. We're always happy to talk through something similar to your situation.
An engineering company designs and builds one-off machines for its customers. We built the system that runs the work behind them, from the first enquiry and the parts on order to the last hour booked.
Read the storyResearch support teams help researchers turn ideas into funded studies, and account for every hour of that help to the funder. We build the systems they work in, from a researcher's first enquiry to the annual return.
Read the storyA Royal College asked its members to record every treatment they give, anonymously, so the profession could show what it does and how well it works. We built that registry, and we've kept it running for nearly fifteen years.
Read the storyNot every project is a company-wide system. Over the years we've built plenty of smaller, sharper tools that solve one problem really well. Here are a few.
A photo management tool for a national product photography studio. Thousands of images from every seasonal shoot are catalogued, checked and submitted to a national retailer to its exact specifications.
A healthcare supplier's ecommerce website, kept in step with its catalogue management, stock control and accounting software, so products, prices, stock and orders always agree.
Software for a national car parts manufacturer to track returns and quality assurance across thousands of trade customers, from the first claim through to the root cause.
A subscription app for dog groomers: appointments, online booking for customers, automatic text reminders and photos of every groom, all from a phone or tablet.
A multi-tenant content management platform that lets a web design agency run hundreds of client websites from one place, consistently and without the clutter.
Customers of a national coffee retailer sign in to change their preferences, choose how often their coffee arrives and get recommendations for what to try next.
An interactive tool, embedded in a manufacturer's website, where customers pick the parts, colours and materials of their perfect chair and watch it change in real time.
A platform linking a national security company's cameras to one central system, so each customer sees their own live feeds and gets alerts the moment something happens.
Whatever you're looking for, there's a good chance we've built something like it in the last 20 years. And if we haven't, we'd enjoy the challenge.
Tell us what you needYou know your work. We know how to turn it into good software. The process is designed so you never have to translate one into the other.
Tell us what's frustrating, in your own words. We'll ask questions, look at what you use now, and suggest what's worth building.
You'll be clicking around a working version within weeks, not reading documents. Your feedback steers what comes next.
Once it's live, we look after it and keep improving it. The people who built it are the people you call.
Since 2006 we've been building software for teams that need something made for them, and most new work still comes from someone we've helped before. We think that says more than we could.
I can't recommend Webfuel highly enough. They have consistently delivered exactly what we've needed, on time and at a very reasonable cost.
No technical brief needed. Just tell us what your team is trying to do, or what isn't working, and we'll take it from there.
We'll read it properly and get back to you, usually within a working day.
